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How do I process a deal post funding?

1. Verify Closing Date (MA & HS)

  • Fulfillment

    • updates Closing Date in MA if closing did not happen on the scheduled date. This will autopopulate HS.

    • Follow up for Registered Instruments.

    • Save registered instruments in documents on the deal (HS).

  • Verify Loan Details on the deal:

    • Instrument Number (also update in MA under Property Details).

11. Broker Communication & Finder’s Fee Processing (HS)

  • Fulfillment send broker email using "Finders Fee EFT" template.

    • Confirm brokerage details and broker fee amount on the deal.

  • Once broker confirms details:

    • Fulfillment updates field, Send to Accounting,

    • System creates a ticket for Accounting Admin (Category: Closing, SubCat: New Business)

  • Admin processes Finder’s Fee (aka Brokers fee) and sends EFT confirmation.

  • Send Finder’s Fee EFT Confirmation Email to broker using template:

    • Attach EFT confirmation receipt.

    • Attach Finder’s Fee Letter.

    • CC brokerage accounting dept if applicable.

12. Final Completion (MA & HS)

  • Remove name from Task Section in MA.

  • Change status to Complete in MA.

  • Verify all records are correctly saved in Hubspot and MA.

  • Set a follow up task list on the first payment date in MA

13. Post Closing File Review

  • Wait for Lawyers Closing report

  • Upload insurance policy to HubSpot and create an insurance ticket assigned to Amanda. (see note in Ticket Spreadsheet)

  • Follow the post-closing checklist (separate document) to ensure all documents have been received from lawyers and are accurate. ** do we want the full process?